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Humboldt-Universität zu Berlin - Institut für Bibliotheks- und Informations­wissen­schaft

Ulla Wimmer (2006)

Statistics and Strategy: Statistics and Performance Measurement as a Social Process

In: Management, Marketing and Promotion of Library Services Based on Statistics, Analyses and Evaluation, ed. by Trine Kolderup Flaten. K.G. Saur, München, chap. -, pp. 33-42. IFLA Publications; 120/121.